Effective Date: 06/10/2023
- You may request a return within 30 days of the original purchase date.
- To be eligible for a return, the product must be in its original condition, with all accessories, packaging, and documentation included.
- Products that have been damaged due to misuse, negligence, or alterations are not eligible for return.
- To initiate a return, please contact our customer support team at +918699916272 to obtain a Return Merchandise Authorization (RMA) number.
- Pack the product securely, including all accessories, and clearly mark the RMA number on the package.
- Ship the package to our designated return address, which will be provided when you receive your RMA number.
- The customer is responsible for return shipping costs, unless the return is due to a product defect or error on our part.
- For any questions or assistance related to returns, please reach out to our customer support team at support@softwind.in.
Soft-Wind Technology reserves the right to update or modify this return policy without prior notice. Please review our website or contact customer support for the most current information.
By purchasing Soft-Wind Technology products, you agree to abide by the terms and conditions outlined in this return policy.
